Fun & Original Bead Patterns

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Key Chains, Sun Catchers, Friendship Pins & More!

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Contact Information


We always welcome your emails and try to answer our mail as soon as possible. Below is our contact information for your convenience:

Sales & Support: sales@beadshak.net
Link Exchange: jan@beadshak.net
General Info: customerservice@beadshak.net
Web Mistress: jenny@beadshak.net

Jenny Madsen, Designer
The Bead Shak
1987 CR 103
Craig, CO 81625

Email: jenny@beadshak.net

Our Business Hours:
9am - 3pm GMT     Monday-Friday
Please Note: these are the hours that we are generally available online. However, orders are sent ASAP!

Please keep in mind that though we are available to answer your questions, we do have other responsibilities offline as well. We are unfortunately not able to offer support 24/7. I am a Full Time Mom with a Full Time Job as well as a full schedule on and off the computer. Maintaining this website, designing new things, plus my other duties takes time. We are just like you and we do have jobs, homes, families, and the occasional vacation!

When emailing please be sure to give us your name and valid email address so we can contact you.

We also understand that sometimes a person can get frustrated with a project. When you are emailing us, please keep in mind that we are just ordinary people too. If you have a complaint, please give us the same respect that you would expect when emailing.

Last but not least, you might just find your answers in the FAQ. Please check there for quick answers to the most common questions!


Please keep in mind when emailing us:
  • Please do not send us your favorite jokes, virus warnings, or junk mail.
  • If you are emailing about your order, please be sure to provide us with your proper customer information including your email address and order number.
  • Please do not email and ask for my grids & graphs. These are for The Bead Shak use only! They will not be shared or sold.
  • Please do not ask me to show you how to make your own patterns. I am not an instructor. I am a designer. I also do not use Beading Software.
  • Please do not ask me to create patterns for you from Trademark images. This is a violation of copyright and I will not do it.

 

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All Rights Reserved